Ten Tips for Surviving the New Labor Normal
For many work roles, especially those in the office,
the second year of remote or hybrid work with the face-to-face mode began. The
Covid-19 pandemic, still active, profoundly modified the corporate organization
and even the very concept of productivity. This is the specialty of Laura Mae
Martin, who is dedicated to advising Google executives globally on how to be
more productive in their jobs, a role that has become key since March 2020. In
fact, the tech giant announced that its employees They should not return to
their physical positions until at least September 2021, that the "old
normal" will no longer return and that the hybrid model will be the
future.
Martin has been with the company for a little over
ten years and began working on productivity issues as a separate project from
his role in sales. "Side project" is the name given to these projects
in which Google employees can invest up to 20% of their time. The need for
training in productivity tools and the growing need to improve time use led
Laura to take her small project into a role that takes up 100% of her time.
From her home, where she works and raises a one-and-a-half-year-old daughter
with her husband and dog, she spoke with LA NACION to tell what we learned
during 2020 about the main concepts and tips to be productive, even in a
pandemic and without greater predictability of how our jobs will be in the
coming years:
What is your career?
Marathoner or sprinter. It is important to recognize
and understand our dynamics and needs. When the pandemic began, Martin
identified different types of "runners." "Among what we call
marathoners are people who live alone, or as a couple, who do not have children
or dependents. They have gained 2 or 3 hours by not having to travel to offices
or attend social events." At first glance it could be said that it is
"easier" for them, but the truth is that they have many challenges of the balance of work and rest and structures to be productive and take care of their
well-being.
Among the "sprinters" are, for example,
the parents for whom the children's schedules are the ones that govern the
short moments in which they can focus on work. What group do you belong to? And
each one of your team? The agreements between sprinters and marathoners are
very important to have possible agendas, effective meetings and communication , and each group leader have to take into account the different needs.
Tomorrow will be a day won yes. Before Covid-19 it
was important, but now it is mandatory. Plan how we are going to work on the
projects, with the times, and with the roles to have predictability and to be
able to communicate clearly. The day before, at the end of the day is a good
time to plan what is coming. For example, if you are a sprinter and you have
only 1 or 2 hours in which you can focus That you don't have to spend 15 or 20
minutes to search the emails for what to do, or what tool to use, "he
exemplifies. Leave everything ready for the sprint and total focus that will be
60 or 120 minutes of work. At Google, they use a planner in which employees fill
in an hour by hour how they expect to use their time which they feel is a
"contract with themselves." They also schedule "out" or
leisure times so that the team can also see that and respect the times of
others. What do I need to do to make it an earned day?
Packaged Decisions:
Deciding all the time wears us down. "If every
day I open the refrigerator and think among many possibilities what to cook 2
or 3 times a day is exhausting." For example, we can set: Pasta Monday,
Taco Tuesday, Salad Wednesday and pack decisions in fewer days and fewer
possibilities. Same with work. As far as possible, set up: Mondays for taking
out pending, Tuesdays for meetings, Wednesdays for new business, Friday
afternoons disconnected. With flexibility and communication, routines can be
put together that give rest to permanent decisions.
The time necessary for the coffee to be rich. Martin
uses this metaphor to explain the importance of time away from screens and from
work. It May seem wasted or boring time because nothing happens, but it is the
time it takes to be the best coffee." What happens with time off screens
and at halftime. Seeing the messages and notifications that arrive permanently
drains us of some energy. The time of technological disconnection and rest gives
rise to new brain connections. Many good ideas occur when we let the mind
wander or focus on something pleasant like gardening, putting together a puzzle,
or listening to music. "Productivity is more than crossing out pending, we
encourage afternoons of disconnection and reading contests, for example, to
increase well-being and creativity."
The Best Umbrella for The Worst Storm:
The feelings of burnout do not know of marathoners
or sprinters. Almost all workers have experienced deep burnout, anxiety and
overwhelm in this organizational transition of work. Martin uses the idea of
the umbrella to build and cover a "safe zone" to move around. What
does my umbrella have to be like so that I can move and fulfill my tasks, what
can happen in that storm and what plan do I have for each scenario? What
people, what tools, what decisions will keep me out of harm's way? The organization can work through the storms
to make them as mild as possible, but each of us has to show our limits so that
others know them and help to respect them ".
The example permeates. For rest time, leisure, productivity
by objectives and time without screens to be part of the culture, this has to
be reflected in those who lead the teams. "It is not enough to say that
emails at night do not need to be answered, they do not have to be sent."
The example creates the culture of the organization. If you want the team to
acquire digital tools for their roles. How much time do leaders spend acquiring
and sharing their knowledge with others? Some managers share their calendars
where they schedule "leisure" in which they post photos of their time
away from work.
Exercise: your new permanent remote job. While the
world looks for a course of "new normality", Martin proposes not to
wait for that to happen to improve our current state and proposes a possible
exercise. "Imagine that you run out of this job now and the next second
they call you from another place and tell you have a job identical to your past
role but it is 100% remote. It is permanent. What changes would you make for
this new role? change the thought of I keep holding on while the old
acquaintance returns to take action now on what I have. Maybe I can buy a piece
of furniture to have my things from work, throw down a wall or improve
lighting, prioritize in my expenses 2 hours a day of a babysitter Get out of the
discomfort of waiting and settle into what we have now.
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